Bench vs RepairDesk: Full Comparison
Comparing repair shop software? Here's how Bench stacks up against RepairDesk.
Feature-by-Feature Comparison
See how Bench and RepairDesk compare on the features that matter.
Choose Bench if you...
- Repair multiple types of equipment (not just phones)
- Need strong B2B account management
- Want a comprehensive customer portal
- Handle seasonal equipment with storage tracking
Choose RepairDesk if you...
- Only repair phones and electronics
- Need advanced IMEI/blacklist checking
- Run a phone buyback program
- Want phone-specific parts tier management
Frequently Asked Questions
Is Bench better than RepairDesk for phone repair?
RepairDesk was built specifically for phone/electronics repair and has advanced features like IMEI blacklist checking and detailed parts tier management. Bench supports phone repair well but is designed for all repair industries. If you only do phone repair, RepairDesk might be more specialized. If you repair multiple types of equipment, Bench is more flexible.
Can I use Bench for phone and other repairs together?
Yes, this is where Bench shines. Many shops repair phones AND power tools, or electronics AND small appliances. Bench handles all these in one system, while RepairDesk is focused primarily on phone/electronics.
How does pricing compare?
RepairDesk starts at $79/month, Bench at $99/month. Both include core features. RepairDesk has more phone-specific features, while Bench includes broader industry support and a more comprehensive customer portal.
What features does Bench have that RepairDesk doesn't?
Bench offers better B2B account management, storage fee tracking for seasonal equipment, and a more comprehensive customer self-service portal. RepairDesk excels at phone-specific features like buyback programs and IMEI tracking.
Other Comparisons
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