Phone repair software that moves as fast as customers expect
Built for shops that repair phones, tablets, laptops, and game consoles. Track repairs, manage parts inventory, and keep customers informed.
"Customers get SMS updates automatically. Phone calls dropped 80% in the first month."
James L.
QuickFix Mobile, Austin
The Problem
Customers expect same-day turnaround.
Your sticky notes aren't cutting it.
IMEI chaos, parts confusion, and "is it ready?" calls all day. You didn't open a repair shop for this.
The Daily Reality
This isn't what you signed up for
Same-day expectations
Customers expect their phone back in hours, not days. You need to track every repair's progress in real-time.
Parts quality tiers
OEM vs aftermarket vs refurb - customers want options and transparency about what they're getting.
IMEI/Serial tracking
Track which specific device had which repair. Critical for warranty claims and customer history.
Liability concerns
Water damage disclaimers, data backup confirmations, pre-existing damage documentation. CYA is important.
The Solution
One platform.
Everything connected.
Every problem above has a solution built into Bench. Not bolted on - built in from day one.
All-in-One Platform
Everything you need. Nothing you don't.
Real-time status updates
Automatic SMS when their device moves to the next stage. They know exactly when to come back.
Parts tier management
Track OEM, aftermarket, and refurb parts separately. Show customers their options with clear pricing.
Digital damage documentation
Photo intake, condition notes, signed waivers - all digital, all searchable, all CYA-compliant.
Get paid before pickup
Text invoice when ready. They pay from work, swing by just to grab their phone. No counter wait.
Trusted By
Shops that move fast
Built specifically for electronics repair - not retrofitted from generic software.
Devices Repaired
Phone Repair Shops
Uptime
Shop Rating
Trusted by shops that repair
The Benefits
What changes when you switch
Real results from real phone repair shops. Not promises - proof.
- Unlimited repairs and customers
- IMEI/Serial number tracking
- Parts quality tier management
- Damage documentation
- Same-day workflow tracking
- Customer self-service portal
- Online payments via Stripe
- Warranty tracking
SMS Sent
"iPhone ready in 1 hour"
90-Day Warranty
Active
iPhone 15 Pro
Screen Replace
Samsung S24
Battery Swap
iPad Air
Charging Port
14
Today
47m
Avg Time
$1.8k
Revenue
Real-time tracking keeps things moving
Customers get SMS updates automatically
Text-to-pay before pickup
Happy customers, more reviews
Social Proof
Hear from other phone repair shops
We do 30+ repairs a day. Bench keeps everything moving without dropping a single device. Customers love the text updates.
Quick Fix Mobile
Phone Repair Shop, FL
The damage documentation saved us from a $800 dispute. Customer claimed we cracked their screen - we had photos proving it was cracked on intake.
David Chen
TechDoc Repairs, CA
The Offer
Everything you need.
One simple price.
Unlimited repairs and customers on every plan. No per-ticket fees. No surprises.
Starter
Perfect for solo shops
billed annually at $948/year
Professional
For growing shops
billed annually at $1428/year
Enterprise
For multi-location shops
billed annually at $2388/year
Ready to streamline your electronics shop?
Join 200+ phone repair shops that keep customers happy with fast turnaround.
No credit card required • 14-day free trial • Setup in 5 minutes
The Warning
What happens if you wait?
Every day without Bench is another day of:
FAQ
Frequently Asked Questions
Everything you need to know about Bench for phone and electronics repair shops.
How does Bench handle same-day repairs?
Bench tracks every repair stage in real-time. Customers get automatic SMS updates as their device moves through diagnostics, repair, and testing. They know exactly when to come back.
Can I track different parts quality tiers?
Yes! Manage OEM, aftermarket, and refurbished parts separately. Show customers their options with clear pricing so they can make informed decisions.
How does damage documentation work?
Take intake photos, record condition notes, and collect digital signatures on waivers. Everything is searchable and attached to the repair record - your CYA documentation is always ready.
Does Bench track IMEI and serial numbers?
Absolutely. Track every device by IMEI or serial number. Critical for warranty claims, customer history, and ensuring the right device goes back to the right customer.
How do customers pay?
Send a text invoice with a Pay Now link. Customers pay via Stripe from work or home, then just swing by to grab their device. No waiting at the counter.
Bench works for more than electronics
Same platform, tailored for your industry.
Small Appliances
Vacuums, sewing machines, mixers
Specialty & Recreational
Cameras, instruments, e-bikes, vintage gear
Power Tools
Drills, saws, grinders, and all power tools
Considering alternatives?
Get devices back to customers faster.
One platform. Real-time tracking. Happy customers. More repairs.
Start Your Free Trial — It's Free for 14 DaysNo credit card required. Setup takes 5 minutes.