Repair software for shops that serve enthusiasts
Built for shops that repair cameras, musical instruments, e-bikes, and specialty equipment. Your customers are knowledgeable and passionate - serve them well.
"The photo documentation alone has saved me from 3 disputes. Enthusiasts appreciate the detail."
Steve M.
Vintage Audio Repair, Seattle
The Problem
Your customers know their gear inside out.
They expect you to, too.
Enthusiasts don't just want repairs. They want proof, documentation, and someone who speaks their language.
The Daily Reality
Enthusiasts expect more than this
Tracking specialized equipment
Serial numbers, model variants, custom mods. Every piece is unique and your customers expect you to know every detail.
High-value items need proof
Vintage cameras, professional instruments, custom e-bikes - one dispute without documentation can cost you thousands.
Enthusiasts expect expertise
These aren't casual customers. They know their gear inside out and expect you to speak their language.
Specialty parts from everywhere
OEM, aftermarket, vintage, custom - tracking what went into each repair is a nightmare without a system.
The Solution
One platform.
Everything connected.
Every problem above has a solution built into Bench. Not bolted on - built in from day one.
All-in-One Platform
Everything enthusiasts expect. Nothing less.
Photo documentation
Before, during, and after photos. Show customers exactly what you did. Build trust and avoid disputes.
Customer self-service portal
Enthusiasts can check repair status, see photos, and review their complete history anytime.
Detailed repair notes
Record every detail. What you found, what you did, what parts you used. Searchable forever.
Get paid before pickup
Text invoice when ready. They pay remotely, swing by just to pick up their gear. Professional experience.
Trusted By
Shops that enthusiasts trust
Built specifically for specialty repair - not retrofitted from generic software.
Specialty Items Repaired
Specialty Shops
Uptime
Shop Rating
Trusted by shops that repair
The Benefits
What changes when you switch
Real results from real specialty shops. Not promises - proof.
- Unlimited repairs and customers
- Detailed repair documentation
- Photo/video attachments
- Parts tracking with sources
- Customer repair history
- Customer self-service portal
- Online payments via Stripe
- Custom fields for specialty data
Photo Added
Before/After docs
"Saved my vintage Leica!"
Leica M6 Classic
David Park
Fender Stratocaster
Amy Rodriguez
Rad Power RadCity
Tom Chen
5
Active
24
Photos
$3.8k
Revenue
Detailed documentation impresses enthusiasts
Happy customers spread the word
Photo proof prevents misunderstandings
Less time documenting, more repairing
Social Proof
Hear from other specialty shops
Leica collectors are particular. When I can show them before/after photos and exactly what I did, they trust me completely. Referrals have doubled.
Classic Camera Repair
Camera Repair Shop, NY
E-bike customers want to know everything. Complete repair history, parts sources, diagnostic data - Bench tracks it all.
Alex Nguyen
EV Bike Works, CO
The Offer
Everything you need.
One simple price.
Unlimited repairs and customers on every plan. No per-ticket fees. No surprises.
Starter
Perfect for solo shops
billed annually at $948/year
Professional
For growing shops
billed annually at $1428/year
Enterprise
For multi-location shops
billed annually at $2388/year
Ready to level up your specialty shop?
Join 60+ specialty shops that earn enthusiast trust through transparency.
No credit card required • 14-day free trial • Setup in 5 minutes
The Warning
What happens if you wait?
Every day without Bench is another day of:
FAQ
Frequently Asked Questions
Everything you need to know about Bench for specialty repair shops.
How does photo documentation work?
Attach before, during, and after photos to any repair. Show customers exactly what you did, build trust, and have proof ready if any disputes arise.
Can I record detailed repair notes?
Yes! Document every detail - what you found, what you did, what parts you used, and any special procedures. Notes are searchable forever and attached to customer history.
Do enthusiast customers appreciate the portal?
They love it. Enthusiasts can check repair status, view all attached photos, review their complete history, and see exactly what work was performed.
How do I track specialty parts and sources?
Bench tracks parts with custom fields for source, condition, and notes. Perfect for vintage parts, rare components, or specialty suppliers.
Can I handle high-value items professionally?
Absolutely. Photo documentation, detailed notes, and customer sign-offs give you and your customers confidence when handling valuable equipment.
Bench works for more than specialty equipment
Same platform, tailored for your industry.
Electronics & Mobile
Phones, tablets, laptops, game consoles
Commercial Equipment
Restaurant, salon, and industrial equipment
Small Appliances
Vacuums, sewing machines, mixers
Considering alternatives?
Earn the trust of enthusiasts.
One platform. Photo documentation. Complete transparency. Referrals for life.
Start Your Free Trial — It's Free for 14 DaysNo credit card required. Setup takes 5 minutes.