Commercial equipment repair software that minimizes business downtime
Built for shops that service restaurants, salons, and businesses. When their equipment goes down, their revenue stops. Respond accordingly.
"Haven't missed an SLA deadline in 6 months. Our restaurant clients trust us completely now."
Robert C.
Commercial Equipment Services, Chicago
The Problem
When their equipment is down, their business stops.
Every hour counts.
Commercial clients can't afford downtime. Missed SLAs, lost POs, and poor communication cost you contracts.
The Daily Reality
This isn't what you signed up for
Downtime costs money
When a restaurant's fryer goes down, they're losing revenue by the hour. You need to communicate status constantly.
B2B billing complexity
PO numbers, net-30 terms, multiple locations - commercial clients have different needs than walk-ins.
Emergency response
When commercial equipment fails, it's often urgent. Track priority levels and response times.
Documentation requirements
Health inspections, insurance claims, compliance audits - your repair records may be subpoenaed.
The Solution
One platform.
Everything connected.
Every problem above has a solution built into Bench. Not bolted on - built in from day one.
All-in-One Platform
Everything you need. Nothing you don't.
Priority & SLA tracking
Mark urgent repairs, track response times, meet SLA commitments. Never miss a deadline that costs your client money.
B2B account management
PO numbers, net-30 terms, company billing, multiple locations. Handle commercial clients professionally.
Proactive communication
Automatic updates at every stage. Clients know exactly when their equipment will be back online.
Flexible payment options
Invoice on terms, collect deposits, or get paid before pickup. Whatever your commercial clients need.
Trusted By
Shops that serve businesses
Built specifically for commercial repair - not retrofitted from generic software.
Commercial Repairs Tracked
Commercial Shops
Uptime
Shop Rating
Trusted by shops that repair
The Benefits
What changes when you switch
Real results from real commercial repair shops. Not promises - proof.
- Unlimited repairs and customers
- B2B account management
- Priority/SLA tracking
- Multi-location support
- Detailed documentation
- Customer self-service portal
- Online payments via Stripe
- Emergency repair workflows
URGENT
SLA: 4 hours left
Invoice Sent
$1,247.00
Hobart Mixer 60qt
Mario's Pizzeria
Wahl Clippers (x12)
Elite Barbershop
Tennant T300
CleanPro Services
8
Active
2
Urgent
$12k
Revenue
Priority tracking keeps urgent jobs on track
Never miss a commitment to commercial clients
Digital invoicing with multiple payment options
Commercial repairs mean bigger tickets
Social Proof
Hear from other commercial shops
Restaurant clients don't tolerate delays. Bench's priority tracking ensures we never miss an SLA. Our contract renewal rate is now 95%.
Commercial Kitchen Repair
Restaurant Equipment, GA
Managing 12 salon accounts with PO numbers used to be a nightmare. Now billing is automatic and we've cut AR by 60%.
Steve Mitchell
Salon Equipment Services, AZ
The Offer
Everything you need.
One simple price.
Unlimited repairs and customers on every plan. No per-ticket fees. No surprises.
Starter
Perfect for solo shops
billed annually at $948/year
Professional
For growing shops
billed annually at $1428/year
Enterprise
For multi-location shops
billed annually at $2388/year
Ready to serve commercial clients better?
Join 45+ commercial repair shops that never miss an SLA.
No credit card required | 14-day free trial | Setup in 5 minutes
The Warning
What happens if you wait?
Every day without Bench is another day of:
FAQ
Frequently Asked Questions
Everything you need to know about Bench for commercial equipment repair.
How does SLA and priority tracking work?
Mark repairs as urgent, set deadlines, and track response times. Bench shows you which jobs need attention first so you never miss a commitment that costs your client money.
Can I set up B2B accounts with net-30 terms?
Yes! Create business accounts with PO numbers, credit terms, company billing, and multi-location support. Invoice the business properly, not individual workers.
How do commercial clients stay informed?
Automatic updates at every repair stage. Clients know exactly when their equipment will be back online without having to call and check.
What payment options are available for commercial clients?
Flexible options including immediate payment via Stripe, net-30 terms, deposits, or billing to PO numbers. Whatever your commercial clients need.
Can I handle multiple locations for one client?
Absolutely. Track repairs by location, bill to the corporate account, and give each location visibility into their equipment status.
Bench works for more than commercial equipment
Same platform, tailored for your industry.
Power Tools
Drills, saws, grinders, and all power tools
Specialty & Recreational
Cameras, instruments, e-bikes, vintage gear
Outdoor Equipment
Lawn mowers, snow blowers, chainsaws
Considering alternatives?
Keep businesses running.
One platform. Priority tracking. SLA compliance. Bigger contracts.
Start Your Free Trial - It's Free for 14 DaysNo credit card required. Setup takes 5 minutes.