Chainsaw & Handheld Equipment

Chainsaw repair shop software that keeps up with storm season

Built for shops that fix chainsaws, trimmers, and blowers all day. Sharpen your workflow, track every bar and chain, and text customers the moment their saw is ready.

The Problem

Storm season's coming. Your bench is already full.
Your software can't keep up.

Sticky notes, spreadsheets, and "is my saw ready?" calls all day. You didn't open a repair shop for this.

Messy repair shop desk buried in sticky notes and paperwork

The Daily Reality

This isn't what you signed up for

Storm-season surge

One bad storm and every homeowner with a downed tree plus every pro arborist shows up the same week. You need a system that swallows 10x volume without a saw slipping through the cracks.

Bar, chain & carb chaos

Every saw needs something different — bar length, chain pitch, carb tune. Without good intake notes, techs guess, rework eats your margin, and jobs come back.

Saws parked for months

Customers drop a saw and vanish. You need storage-fee tracking, automatic reminders, and a clean paper trail when it's time to handle abandonment.

Warranty paperwork

Stihl, Husqvarna, and Echo warranty claims need serials, dates, and photos. Miss one detail and you eat the cost of the repair.

The Solution

One platform.
Everything connected.

Every problem above has a solution built into Bench. Not bolted on — built in from day one.

Chainsaw repair shop running Bench on a tablet at the counter

All-in-One Platform

Everything you need. Nothing you don't.

Automated pickup reminders

Text customers the second their saw is ready. Automatic follow-ups if they don't come get it. Your bench stays clear during the rush.

Storage fee tracking

Every saw left too long racks up storage fees automatically. Clear policy, automated billing, no awkward counter conversations.

Customer self-service portal

Customers check their saw's status online instead of calling mid-repair. You keep working instead of answering the phone.

Get paid before pickup

Text an invoice with a Pay Now link. They pay from the driveway, then just grab the saw. No counter line, no waiting on checks.

Trusted By

Shops that clear the bench

Built specifically for chainsaw and handheld equipment repair - not retrofitted from generic software.

22,000+

Saws & Equipment Serviced

120+

Saw & OPE Shops

99.9%

Uptime

4.9/5

Shop Rating

Trusted by shops that repair

StihlHusqvarnaEchoMakitaPoulan ProJonseredDolmarCraftsman

The Benefits

What changes when you switch

Real results from real saw shops. Not promises — proof.

  • Unlimited repairs and customers
  • Bar & chain parts tracking
  • Warranty claim workflows
  • Saved service templates
  • Storage fee tracking
  • Customer self-service portal
  • Automated pickup reminders
  • Online payments via Stripe

Reminder Sent

"Saw ready for pickup"

Storage Fee Due

$45.00

Storm Queue
38 pending

16" Homeowner Saw

Mike Johnson

Chain Sharpen

Pro Arborist Saw

Sarah Chen

Carb Rebuild

Backpack Blower

Bob Williams

Fuel Line

14

Today

38

This Week

6

In Storage

70%
fewer phone calls

Customers check the portal instead of calling after a storm

45%
faster pickups

Automated reminders clear saws off your bench

12+
hours saved per week

Especially when storm season hits

$800+
recovered storage fees

Automated tracking captures what you're owed

Social Proof

Hear from other saw shops

Quote
The week after the derecho we booked 3x our normal volume. Bench meant not one saw fell through the cracks.
Timberline Saw & Service

Timberline Saw & Service

Chainsaw Shop, VT

Quote
Warranty tracking alone is worth it. Every Stihl and Husqvarna claim now has the serial, date, and photos attached.
Northwoods Power Equipment

Northwoods Power Equipment

Saw & OPE Shop, WI

The Offer

Everything you need.
One simple price.

Unlimited repairs and customers on every plan. No per-ticket fees. No surprises.

MonthlyAnnualSave 20%

Starter

Perfect for solo shops

$79/month

billed annually at $948/year

Start Free Trial
Unlimited repairs
3 team members
500 SMS/month
Customer tracking portal
Barcode scanning
Estimates & approvals
Label printing
Most Popular

Professional

For growing shops

$119/month

billed annually at $1428/year

Start Free Trial
Unlimited repairs
10 team members
2,000 SMS/month
Customer tracking portal
Barcode scanning
Review automation
Square Terminal
Inventory counts
QuickBooks Online

Enterprise

For multi-location shops

$199/month

billed annually at $2388/year

Start Free Trial
Unlimited repairs
Unlimited team members
Unlimited SMS
Customer tracking portal
Barcode scanning
Review automation
Square Terminal
Inventory counts
QuickBooks Online
API access
14-day free trial
No credit card required
Cancel anytime
Your data is always yours

Ready to clear your bench?

Join 120+ chainsaw and outdoor power equipment shops that handle storm season without the chaos.

No credit card required • 14-day free trial • Setup in 5 minutes

The Warning

What happens if you wait?

Every storm season without Bench is another season of:

Saws piling up with no intake notes
Customers calling nonstop after every storm
Warranty claims you can't back up with paperwork
Storage fees you write off every single year

FAQ

Frequently Asked Questions

Everything you need to know about Bench for chainsaw and handheld equipment shops.

Does Bench track bar and chain replacements?

Yes. Log guide bar length, chain pitch and gauge, and sprocket condition on every ticket, so you know what a saw needs before you open it up. Reorder alerts fire when your common bar-and-chain SKUs run low.

How does Bench handle the post-storm surge?

One bad storm drops every chainsaw in town on your bench the same week. Bench lets you intake, tag, and text dozens of saws without losing track — automated status updates mean customers stop calling to ask if it's done yet.

Can I track warranty repairs for Stihl, Husqvarna, and Echo?

Absolutely. Flag a ticket as a warranty job, attach the serial number, purchase date, and photos, and keep a clean paper trail for manufacturer reimbursement claims.

What about repeat 2-stroke carb and fuel jobs?

Build saved service templates for the work you do every day — carburetor rebuilds, fuel-line replacement, spark-arrestor cleaning, chain sharpening — so techs quote consistent prices and nothing gets skipped.

Do customers get notified when their saw is ready?

Yes. The moment a saw is marked ready, the customer gets an SMS with a Pay Now link. They pay from home and swing by just to grab it — no line at the counter.

Bench

Be ready for storm season.

One platform. Bar-and-chain tracking. Automated reminders. A clear bench.

Start Free Trial